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Customer Support Representative

Date Posted: Nov 03, 2026
Monthly: PKR 50000 - PKR 70000

Job Detail

  • location_on
    Location Rawalpindi, Punjab, Pakistan
  • desktop_windows
    Job Type: Contract
  • schedule
    Shift: First Shift (Day)
  • analytics
    Career Level: Entry Level
  • group
    Positions: 3
  • calendar_view_day
    Experience: 1 Year
  • male
    Gender: No Preference
  • school
    Degree: Bachelors
  • calendar_month
    Apply Before: Dec 03, 2026

Job Description

About the job
Yumfoody is hiring Customer Support Representatives for its Global Support Centre. You will help customers with their orders and questions and make sure they have a good experience every time.

What you will do

  • Answer customer calls, chats and emails quickly and politely
  • Help customers with orders, payments, delivery problems and refunds
  • Talk to restaurants and delivery teams to solve issues
  • Record every complaint and make sure it is followed up
  • Share common customer problems with the team so they can be fixed
  • Work in shifts, including evenings or nights when needed

What we are looking for

  • Intermediate or Bachelor’s degree
  • Clear spoken and written English (Urdu is also needed)
  • Good listening skills and a calm, helpful attitude
  • Basic computer skills and a fast typing speed
  • Willing to work in shifts
  • Freshers are welcome, as full training will be given

Benefits

What you get

  • Fixed monthly salary
  • Training before you start
  • Chance to grow into team lead and senior support roles

 

Company Overview

Rawalpindi, Punjab, Pakistan

YumFoody is determined to make your life more comfortable. It brings Food Delivery Services, excellent quality Food Recipes and Grocery items to your door step. Read More

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